Return Policy
This Return Policy applies to digital habit tracking guide products purchased from Rinsingforce through rinsingforce.world.
1. Digital Product Nature
Our products are delivered as digital downloads (PDF and PNG formats). No physical items are shipped. Upon delivery, the product is considered fulfilled.
2. Refund Eligibility
We offer refunds under the following conditions:
- The download link was not delivered within 48 hours of confirmed payment
- The file is corrupted or cannot be opened in standard PDF/PNG viewers
- You were charged incorrectly or duplicated
Refund requests must be submitted within 14 days of purchase.
3. Non-Refundable Situations
Refunds are generally not provided when:
- The product was successfully downloaded
- The template layout does not match personal preferences
- You no longer need the product after purchase
4. How to Request a Refund
Contact us at help@rinsingforce.world with your order details, purchase date, and reason for the request. We review all requests within 5 business days.
5. Refund Processing
Approved refunds are processed to the original payment method within 10 business days. Processing times may vary depending on your financial institution.
6. Exchanges
If you purchased the wrong template, contact us within 7 days. We may offer an exchange for a product of equal value, subject to availability.
7. Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law. If a product has a major failure, you may be entitled to a remedy under applicable legislation.
8. Contact
For return and refund inquiries: help@rinsingforce.world
1815 Currumbin Creek Rd, Currumbin Valley QLD 4223, Australia
Phone: +61 1800 074 157